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Assessment

The team at Career Services (CS) is committed to continuous improvement via a comprehensive program of assessment and evaluation, which is ongoing. The assessment strategy in place at CS is designed to:

  • evaluate each major program offering;
  • utilize satisfaction surveys;
  • gather first destination data for all graduates regarding employment and continuing education;
  • benchmark trends, opportunities, and challenges;
  • effectively prepare for each accreditation review; and
  • provide support and data for colleges, national associations, and key constituents.

This strategy is accomplished through qualitative and quantitative data gathering, which is used for program review and corrective action. An annual retreat is held in which all assessment data is reviewed by the entire CS team to celebrate successes and identify are
as for continuous improvement. Furthermore, all staff is involved in state, regional, and national associations in order to benchmark with peer institutions.

Beginning with the intake process though the satisfaction survey, students’ goals are supported by the programming, advising, coaching, events, and services offered. Outcomes are ultimately determined by ensuring students leave with a complete bundle of skills that enable them to successfully develop lifelong job search skills.

Mission Statement

Career Services (CS), a division of Student Affairs, strengthens the mission and goals of Utah State University (USU) by supporting the career exploration and employment success of student and alumni over a lifetime.

Vision Statement

To help students succeed, CS has created customized, intentional programming to support students’ developmental and career goals. Students/alumni are encouraged to visit early and often as they:

  • explore majors & careers;
  • obtain student employment & internships;
  • take tests & prepare for graduate school; and
  • secure & succeed in their careers

This programming is accomplished through a balanced, high-tech, high-touch environment with highly trained professionals and student career peers.

The team at CS works hard to be responsive to the career development and success of students and the employers who hire them. CS goals are developed around each of the four developmental and career goals of students/alumni. Additionally, CS goals align with the broader mission, vision, and goals of The Division of Student Affairs as evidenced in the assessment plan/matrix below.

Explore Major & Careers

  1. Implement Designing Your Life (DYL) curriculum
  2. Examine value of career exploration process

Student Employment & Internships

  1. Assess implementation of Aggie Handshake

Tests & Graduate School Prep

  1. Assess use of CS programs by graduate students

Secure & Succeed in Careers

  1. Gather First Destination data
  2. Increase on-campus recruiting 5%
  3. Career Fairs, students/alumni & employers
  4. On-campus recruiting

The National Association of Colleges and Employers (NACE) provides relevant resources for training of new career counselors, principles of conduct, and first destination data in addition to other resources.

During the summer of 2016, Career Services completed an internal self-study in which the department examined the center’s: mission & history, goals, programs/services, staffing & training/development, budget, facilities, technology/equipment, ethical considerations, completion/retention, and assessment.


Career Services
ASSESSMENT PLAN/MATRIX, 2017-2018
Goals
(Objectives and Learning Outcomes)
Assessment Tool
(Criteria)
Data Source
Documentation
Timeline Responsible
Persons
Map to
Division Goals
Explore Major & Careers
1) Implement Designing Your Life (DYL) curriculum


2) Examine 'lift' from career exploration process and/or class

Survey


Learning Analytics via AIS

All students attending DYL workshops

Class lists or check-in module

Summer/Fall 2017


Fall 2017

Jillian M.


Suzanne S.

Goals 2 & 8


Goals 1 & 2
Student Employment & Internships
1) Assess implementation of Aggie Handshake

Survey

Aggie Handshake

Spring 2018

Dannon L.

Goals 1 & 2
Tests & Graduate School Prep
1) Assess use of CS programs by graduate students

Data review

CSO**

Fall 2017

GA Peers

Goals 1 & 2
Secure & Succeed in Careers
1) Gather First Destination data


2) Increase on-campus recruiting 5%

3) Career Fairs, student/alumni & employers

4) On-campus recruiting

Survey


Data review

Survey

Survey

Banner (all graduates)


CS Annual Report 2014,15,16

All Attendees

All recruiters

3, 9, 12 months, post graduation

2017-2018

Each event

Each semester

Krystn C.


Jan L.

Sophie B.

Jan L.

Goals 2 & 8


Goal 8

Goal 1

Goal 1

Career Services
ASSESSMENT PLAN/MATRIX, 2016-2017
Goals
(Objectives and Learning Outcomes)
Assessment Tool
(Criteria)
Data Source
Documentation
Timeline Responsible
Persons
Map to
Division Goals
Explore Major & Careers
1) Assess effectiveness of PSY 1220

Data Review

Data in Banner

Spring 2017

Career Peer

Goal 3
Student Employment & Internships
1) Identify and assess new job posting/networking
tools to replace CSO

Vendor Search

Vendor Presentations

2016-2017

Dannon L.

Goals 1 & 6
Tests & Graduate School Prep
1) Assess the impact of changing math placement exam
on departmental budget

Data review from budget

Budgets

Fall 2016

Eric J.

Goals 2 & 8
Secure & Succeed in Careers
1) Gather First Destination data


2) Satisfaction survey


3) Career Fairs, students/alumni & employers

4) On-campus recruiting

Survey


Survey


Survey

Survey

Banner (all graduates)


All users of CS via check-in module

All Attendees

All recruiters

3, 9, 12 months, post graduation

Spring 17


Each event

Each semester

Krystn C.


Jan L.


Sophie B.

Jan L.

Goals 2 & 8


Goals 1 & 3


Goal 1

Goal 1

Data gathered from a variety of sources and methods in linked below in order to provide context for the continuous improvement occurring at Career Services. Data from ‘First Destination Surveys’ is contained in each annual report and is available for students, faculty, and employers in various locations on the Career Services web site.

  1. Annual & Graduate Report,2015-2016
  2. Annual & Graduate Report,2014-2015
  3. Annual & Graduate Report,2013-2014
  4. Math Placement Change Review, spring 2016
  5. Psychology 1220 Career & Life Planning, Review, fall 2017 - [In Process]
  6. Satisfaction Surveys, spring, 2017 - [In Process]
  7. Satisfaction Surveys, spring, 2015 - [In Process]
  8. Career Fair Surveys, 2017-2018 - [In Process]
  9. Career Fair Surveys, 2016-2017
  10. On-campus Recruiting Survey, 2016-2017

Once completed and reviewed by key team members, areas of improvement and/or successes are highlighted below each report heading.

  1. Annual & Graduate Report,2015-2016
  2. Annual & Graduate Report,2014-2015
  3. Annual & Graduate Report,2013-2014
  4. Math Placement Change Review, spring 2016
  5. Psychology 1220 Career & Life Planning, Review, summer 2017 - [In Process]
  6. Satisfaction Surveys, spring, 2017 - [In Process]
  7. Satisfaction Surveys, spring, 2015 - [In Process]
  8. Career Fair Surveys, 2016-2017 - [In Process]
  9. Career Fair Surveys, 2015-2016
  10. On-campus Recruiting Survey, 2016-2017